Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery usually takes 7-14 business days for standard shipping within the US. You'll receive a tracking number by email once your order has shipped.
Do you ship internationally?
At this time, we ship within the United States only. We're working on expanding our shipping options — stay tuned!
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package directly through the carrier's website.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of being placed. After that, your order may have already been processed and shipped. Please contact us as soon as possible if you need to make changes.
What is your return policy?
We accept returns within 30 days of delivery for most items. Products must be unused and in their original packaging. Please visit our Return & Refund Policy page for full details.
What if my item arrives damaged or incorrect?
We're sorry to hear that! Please contact us within 7 days of receiving your order and we'll make it right — whether that's a replacement or a full refund.
How do I contact you?
You can reach us through our Contact page. We aim to respond to all inquiries within 1-2 business days.